These terms govern your use of the 365ace platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything outlined here.
One account per person. You must be 18 or older. Accurate information is required at registration.
All bonuses at 365ace come with wagering requirements. Bonus abuse results in account suspension.
Deposits via bKash, Nagad, and Rocket. Withdrawals processed to verified accounts only.
Cheating, collusion, and exploitation of software bugs are strictly prohibited at 365ace.
By accessing, registering on, or using the 365ace platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. This agreement applies to all users of 365ace, including visitors who browse without registering and players who hold active accounts.
These terms apply alongside the 365ace Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. Where there is any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated.
365ace reserves the right to update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. We will notify registered players of material changes via email or an in-platform notification.
To use 365ace, you must be at least 18 years of age. 365ace strictly prohibits access by minors. By registering, you confirm that you are 18 or older and that you are legally permitted to participate in online gambling activities in your jurisdiction.
365ace may request age verification documents at any time. Failure to provide satisfactory verification within the requested timeframe will result in account suspension until verification is complete. This is a standard procedure and applies to all players equally.
Players are responsible for ensuring that online gambling is legal in their location. 365ace does not provide legal advice and cannot be held responsible if a player uses the platform in a jurisdiction where online gambling is restricted.
Each player is permitted to hold only one account on 365ace. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a violation of these terms and will result in all associated accounts being suspended and balances forfeited.
When registering at 365ace, you must provide accurate and complete information including your real name, date of birth, and a valid contact method. Providing false information at registration is grounds for immediate account termination.
Account verification (KYC) may be required before withdrawals are processed. 365ace may request a copy of a government-issued ID, proof of address, or proof of payment method. This is a standard industry requirement and protects both the player and the platform.
365ace accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your 365ace wallet instantly upon confirmation from the payment provider. Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method.
Withdrawals at 365ace are processed to the same payment method used for the most recent deposit, subject to verification. Most withdrawals to bKash and Nagad are completed within one hour of the request being submitted. Processing times may be longer during periods of high demand or if additional verification is required.
365ace offers bonuses and promotions to both new and existing players. All bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn. The specific wagering requirement for each bonus is stated in the promotion details at the time the bonus is offered.
General bonus rules that apply across all 365ace promotions unless otherwise stated:
All games available on 365ace — including slots, live dealer tables, and specialty games — are governed by the rules of the individual game as displayed within the game interface. In the event of a discrepancy between in-game rules and these terms, the in-game rules apply to that specific game.
365ace uses certified game providers including Pragmatic Play for live dealer content. Game outcomes are determined by the game provider's systems and are not controlled by 365ace. All certified providers are independently audited for fairness.
The following actions are strictly prohibited on the 365ace platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities where applicable.
365ace is committed to promoting responsible gambling. We believe that gaming should be an enjoyable form of entertainment, not a way to generate income or escape personal problems. If you feel that your gambling is becoming a problem, we strongly encourage you to use the tools available on the platform.
For more information on responsible gaming tools and external support resources, visit the 365ace Responsible Gaming page.
365ace collects and processes personal data in accordance with our Privacy Policy. By registering at 365ace, you consent to the collection and use of your data as described in that policy. Your data is used to operate your account, process payments, verify your identity, and improve the platform.
365ace does not sell personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law. Full details are available in the 365ace Privacy Policy.
You may close your 365ace account at any time by contacting customer support. Any real-money balance remaining in your account at the time of closure will be returned to your verified payment method, provided all wagering requirements on active bonuses have been met.
365ace reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases involving:
In cases of account closure due to a terms violation, 365ace reserves the right to withhold any remaining balance pending investigation. If the investigation confirms a breach, balances may be forfeited in full.
365ace provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.
To the maximum extent permitted by applicable law, 365ace shall not be liable for:
Nothing in these terms limits 365ace's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.
365ace may update these Terms and Conditions at any time. When we make significant changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.
Minor clarifications or corrections may be made without prior notice. The "Last Updated" date at the top of this page reflects the most recent revision. We recommend reviewing these terms periodically to stay informed of any updates.
Continued use of the 365ace platform after any changes to these terms constitutes your acceptance of the revised agreement. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need clarification on any specific point, the 365ace support team is available 24/7 via live chat on the platform. You can also reach us by email at the address below.
For responsible gaming support or self-exclusion requests, please visit the Responsible Gaming page or contact support directly. We take all responsible gaming requests seriously and process them as a priority.
Clear rules make 365ace a safer, fairer place for every player in Bangladesh
The rules at 365ace apply equally to everyone. No player gets special treatment that disadvantages others. The one-account rule, the fair play policy, and the anti-collusion measures exist specifically to keep the playing field level for all Bangladesh players on the platform.
The payment terms at 365ace are designed to make sure your money goes where it should — into your bKash or Nagad account when you request a withdrawal. The third-party payment prohibition and KYC requirements exist to prevent fraud and protect your balance from being accessed by anyone other than you.
Bonus terms exist because without them, a small number of players would exploit promotions in ways that make them unsustainable for everyone. The wagering requirements and anti-abuse rules at 365ace ensure that bonuses remain available and genuinely valuable for all players, not just those willing to game the system.
The age verification requirements at 365ace are non-negotiable. Protecting minors from gambling is a responsibility we take seriously. The verification process may occasionally feel like an extra step, but it is one of the most important safeguards on the platform — for young people and for the integrity of 365ace as a whole.
The responsible gaming provisions in these terms give players real tools to manage their gambling. Deposit limits, self-exclusion, and session reminders are not just features — they are commitments from 365ace that the platform will actively support players who need help managing their play, not just take their money.
365ace publishes these terms in full and in plain language because we believe players deserve to know exactly what they are agreeing to. There are no hidden clauses designed to catch players out. If something changes, we notify players in advance. Transparency is not just a policy at 365ace — it is how we operate every day.